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The Minted Desk
South Florida · English & Spanish

Your business, running smoother with AI.

We set up AI assistants and automations that answer your customers, follow up every lead and take the repetitive office work off your desk, so you can focus on the work that pays.

30 minutes, no cost, no commitment. Plain language, in English or Spanish.

Sound familiar?

Most small businesses don't need more software. They need the tools they already pay for to work together, and someone to answer when they can't.

  • Calls, texts and Instagram messages go unanswered after hours, and those customers call someone else.
  • Leads come in from the website, Google and social media, and some never get a follow-up.
  • Someone spends hours every week copying orders, invoices or client data from one app to another.
  • Clients forget appointments because nobody had time to send a reminder.

What we set up for you

Every project starts from how your business works today. We use proven tools and connect them to the apps you already have.

AI assistant for your customers

Answers common questions on your website, WhatsApp and Instagram, day and night, in English and Spanish. It uses only your business information, books appointments and passes the conversation to you when a person is needed.

Example: a customer asks at 11 pm if you're open Sunday and how much an oil change costs. They get the answer right away.

Lead follow-up on autopilot

Every inquiry from your website, Google, Facebook or Instagram lands in one list and gets an instant reply. You get reminders to follow up, so no lead is forgotten.

Example: someone fills out your quote form on a Saturday. They get a reply in minutes, and Monday morning you see them first on your list.

Bookings, reminders and reviews

Clients book online, get confirmations and reminders by text or email, and after the visit receive a friendly request to leave a Google review.

Example: the day before, each client gets a reminder they can confirm or reschedule with one tap.

Office work that does itself

Quotes, invoices, data entry between apps and weekly reports, done automatically. We connect the tools you already use, like QuickBooks, Google Sheets, Square or your CRM.

Example: when a job is marked as done, the invoice is created in QuickBooks and emailed to the client.

How we work

No long contracts and no technical jargon. You always know what we are building and what it costs before we start.

  1. Free assessment

    A 30-minute call to understand your business and find where time and customers are being lost.

  2. Written proposal

    What we will build, how long it takes and the price, in writing, before any work starts.

  3. We build and test with you

    We set everything up in your accounts and test it with real examples until you are happy with it.

  4. Ongoing support

    Optional monthly support to keep things running, adjust answers and add new automations as you grow.

Made for small businesses like yours

If your team answers customers, books appointments or sends invoices, we can probably save you time.

  • Medical and dental offices
  • Salons, barbershops and spas
  • Auto repair shops
  • Restaurants and catering
  • Contractors and home services
  • Real estate
  • Insurance and tax offices
  • Retail and online stores
  • Event and production companies

Why The Minted Desk

Fully bilingual

Your assistant speaks to customers in English and Spanish, and we explain everything to you in the language you prefer.

Local

We work with businesses in Miami-Dade, Broward and Palm Beach, and we understand how they serve their customers.

Your accounts, your data

We build on tools in your business's name. If we ever stop working together, everything stays with you.

Honest scope

If something isn't worth automating, we tell you. You only pay for what actually helps your business.

Frequently asked questions

Do I need to be good with technology?

No. We set everything up, show you how it works in plain language and leave you short written instructions.

How much does it cost?

It depends on what you need. After the free assessment you get a written proposal with a fixed price, so there are no surprises.

How long does it take?

Simple automations can be ready in days; larger projects take a few weeks. Your proposal includes the timeline.

What if the AI says something wrong to a customer?

The assistant only uses the information you approve, we test it with you before it goes live, and it hands the conversation to a person when it isn't sure.

Is my customers' information safe?

We only use the access each task needs, we work inside your own accounts and we never sell or share your data.

Can you work with the apps I already use?

Most likely. We connect common tools like Google Workspace, Microsoft 365, QuickBooks, Square, Shopify, WhatsApp Business and popular CRMs. We confirm it during the assessment.

Not sure where to start?

Tell us how your business runs today. In a free 30-minute call we point out what is worth automating first, and what is not.

Book a free assessment